Data Protection Last Updated: January 2025

Raza Baji Privacy Policy – How We Protect Your Personal Data

At Raza Baji, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect when you use the Raza Baji platform, how we use it, who we share it with and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where it can be avoided.

By registering an account or using the Raza Baji platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.
Our Privacy Commitments

What Raza Baji Promises About Your Data

Six core commitments that define how Raza Baji handles your personal information.

Your Data Is Encrypted

All personal data transmitted between your device and Raza Baji servers is protected using TLS encryption. Your information is never sent in plain text across any network.

We Never Sell Your Data

Raza Baji does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve the platform.

You Control Your Data

You have the right to access, correct or request deletion of your personal data at any time. Contact the Raza Baji support team and we will process your request promptly.

Secure Data Storage

Your account credentials are stored using one-way cryptographic hashing. Even Raza Baji staff cannot see your password. Payment details are handled entirely by our encrypted payment partners.

Data Kept Only as Long as Needed

Raza Baji retains your personal data only for as long as necessary to operate your account and meet legal obligations. Data is securely deleted when it is no longer required.

Breach Notification

In the unlikely event of a data breach that affects your personal information, Raza Baji will notify you promptly and take immediate steps to contain and investigate the incident.

1. Who We Are

Raza Baji is an online betting and gaming platform serving players in Bangladesh. When this Privacy Policy refers to "Raza Baji", "we", "us" or "our", it means the Raza Baji platform and the team responsible for operating it. This policy applies to all users of the Raza Baji website and mobile app.

Raza Baji acts as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how Raza Baji handles your data, you can reach us at [email protected].

2. Data We Collect

Raza Baji collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the site or app.

Information you provide directly:

  • Full legal name and date of birth
  • Mobile phone number (used for account login and bKash/Nagad payments)
  • bKash or Nagad account number used for deposits and withdrawals
  • Identity documents submitted during KYC verification
  • Communications you send to Raza Baji support

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system and browser version
  • Pages visited, games played and time spent on the platform
  • Betting history, deposit and withdrawal records
  • Session data and login timestamps
  • Cookie and tracking data (see Section 5)

Raza Baji collects only the data that is necessary to operate your account, process transactions and comply with legal obligations. We do not collect sensitive personal data such as racial or ethnic origin, political opinions or health information.

Data Type Purpose Legal Basis
Name & Date of Birth Account registration, age verification Contractual necessity
Phone Number Login, payment processing, support Contractual necessity
Payment Details Deposits and withdrawals via bKash/Nagad Contractual necessity
Identity Documents KYC verification, fraud prevention Legal obligation
Betting & Transaction History Account management, dispute resolution Legitimate interest
Device & IP Data Security monitoring, fraud detection Legitimate interest

3. How We Use Your Data

Raza Baji uses your personal data for the following purposes. We only process your data where we have a valid legal basis to do so — either because it is necessary to fulfil our contract with you, because we have a legal obligation, or because we have a legitimate interest that does not override your rights.

  • To create and manage your Raza Baji account
  • To process deposits and withdrawals via bKash and Nagad
  • To verify your identity and age during KYC checks
  • To detect and prevent fraud, money laundering and account abuse
  • To provide customer support and respond to your queries
  • To send you important account notifications such as deposit confirmations and security alerts
  • To personalise your experience on the Raza Baji platform
  • To analyse platform usage and improve our games and services
  • To comply with applicable laws and regulatory requirements

Raza Baji does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact our support team at any time.

4. Who We Share Your Data With

Raza Baji does not sell your personal data. We share your information only with trusted third parties where it is necessary to operate the platform or comply with legal requirements. All third parties we work with are required to handle your data securely and in accordance with applicable data protection standards.

  • Payment processors (bKash, Nagad): To process your deposits and withdrawals. These providers receive only the data necessary to complete the transaction.
  • Identity verification providers: To carry out KYC checks when required. Documents submitted for verification are handled securely and not retained beyond the verification period.
  • IT and hosting providers: To maintain and operate the Raza Baji platform infrastructure. These providers act under strict data processing agreements.
  • Regulatory and law enforcement authorities: Where Raza Baji is legally required to disclose information, for example in cases of suspected fraud or money laundering.

Raza Baji does not share your data with advertisers, data brokers or any third party for marketing purposes. If this ever changes, we will update this Privacy Policy and notify you in advance.

5. Cookies and Tracking

Raza Baji uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit the Raza Baji website or use the app.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
  • Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. These cookies collect anonymised data about page visits and game interactions.
  • Preference cookies: Remember your settings and preferences, such as your preferred language or display options.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Raza Baji, but some features may not work as intended. Raza Baji does not use third-party advertising cookies or cross-site tracking technologies.

6. Data Retention

Raza Baji retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal and regulatory obligations. The specific retention periods we apply are as follows:

  • Account data (name, phone, date of birth): Retained for the duration of your account plus 5 years after closure, as required for anti-money laundering compliance.
  • Transaction records: Retained for 7 years in line with financial record-keeping requirements.
  • KYC documents: Retained for 5 years after the verification date or account closure, whichever is later.
  • Support communications: Retained for 2 years after the last interaction.
  • Analytics and usage data: Retained in anonymised form for up to 2 years.

When data is no longer required, Raza Baji deletes or anonymises it securely. You may request early deletion of your data by contacting support, subject to any legal obligations that require us to retain certain records.

7. Your Rights Over Your Data

As a Raza Baji user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

1
Right to Access

Request a copy of the personal data Raza Baji holds about you at any time.

2
Right to Correction

Ask us to correct any inaccurate or incomplete personal data in your account.

3
Right to Deletion

Request deletion of your personal data, subject to legal retention requirements.

4
Right to Restrict Processing

Ask Raza Baji to limit how we use your data while a dispute or review is ongoing.

5
Right to Data Portability

Request your data in a structured, machine-readable format for transfer to another service.

6
Right to Object

Object to processing based on legitimate interests, including direct marketing communications.

8. Security Measures

Raza Baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.

  • All data in transit is encrypted using TLS 1.2 or higher.
  • Passwords are stored using one-way cryptographic hashing — they cannot be reversed or read by anyone.
  • Access to personal data within Raza Baji is restricted to staff who need it to perform their role.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • Regular security assessments are conducted to identify and address vulnerabilities.

While Raza Baji takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login details and contact us immediately if you suspect your account has been compromised.

9. Minors and Age Restriction

Raza Baji is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Raza Baji, please contact us immediately at [email protected].

Upon receiving such a report, Raza Baji will investigate promptly, close the account and delete all associated personal data. Any deposits made by a minor will be returned to the payment source after verification.

10. Changes to This Privacy Policy

Raza Baji may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their account or registered phone number.

We encourage you to review this Privacy Policy periodically. Continued use of the Raza Baji platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you may close your account by contacting our support team.

11. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way Raza Baji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available within your Raza Baji account dashboard after login.
  • Response Time: Privacy-related requests are handled within 30 days of receipt.
When contacting us about a data request, please include your registered phone number so we can verify your identity before processing the request.
Play With Confidence

Your Privacy Is Protected — Join Raza Baji Today

Now that you know how Raza Baji protects your data, take the next step. Register your account in minutes, deposit via bKash or Nagad, and enjoy Fortune Horse, Dragon Fishing, Lucky Dragons and more.